Green Duck - Ecommerce Development

Client

The Green Duck Society

Sector

Fashion & Lifestyle

Target Type

B2C & B2B

Demographic

Fashion-focused individuals

Lead Time

20 months

Website Goal

Sell high-end artisanal products online while reinforcing boutique brand identity

Services

Web Design, eCommerce Design, UX/UI Design, Shopify Development, Branding

Technologies

Shopify, HTML/CSS, JavaScript

The Challenge

The Green Duck Society is a distinguished Perth boutique known for curated statement hats, occasion headwear, and artisanal accessories. Although renowned locally, their lack of online presence limited their ability to reach customers beyond in-store visits.

Key challenges included:

No existing eCommerce platform to sell their curated collections globally
A need for a refined digital identity that matched their boutique elegance
Limited brand visibility outside Perth
No scalable system for product management, storytelling, and customer engagement
The necessity to serve both retail customers and potential wholesale buyers

The objective was clear: build a luxurious, high-performing Shopify experience that showcased craftsmanship, drove online sales, and elevated The Green Duck Society into a global artisanal brand.

Discovery and Technical Review

The project began with a deep exploration of the boutique’s brand DNA, customer behaviours, and operational needs.

Key findings included:

The boutique’s offline reputation needed to be translated visually and verbally into the digital space
High-quality product imagery required a flexible Shopify framework and custom theme design
The store needed to support future growth, including international shipping and wholesale pathways
The brand voice required refinement to communicate exclusivity, artistry, and craftsmanship
Technical performance was crucial — seamless browsing, fast load times, and mobile-first design

Our solution framework centred around scalability, elegance, and usability — ensuring the Shopify store would serve as both a sales engine and a brand statement.

UX and Design Research

The UX strategy focused on creating a frictionless, fashion-forward shopping experience that mirrored the boutique’s luxury in-store service.

Key UX enhancements:

Custom product pages with zoomable imagery to showcase detail and craftsmanship
One-click checkout options and simplified cart flow to boost conversions
Intuitive filters (size, colour, occasion) enabling effortless discovery
Personalised product recommendations informed by browsing behaviour
A sleek top-bar menu with collapsible subcategories such as Statement Hats and Bucket Hats
Tailored user journeys for event-goers, gift buyers, and fashion enthusiasts

Through iterative UX refinement, we reduced cart abandonment by 28% and increased session duration by 30%, ensuring shoppers felt guided, inspired, and confident.

Design & Branding Strategy

To reflect The Green Duck Society’s artisanal ethos, our design approach focused on sophistication, elegance, and storytelling.

Key design decisions:

A refined visual identity aligned with boutique luxury
Full-width hero banners for iconic headwear showcases
Dynamic elements such as hover previews and fluid animations
Rich product narratives emphasising heritage, craftsmanship, and personal service
Taglines such as “Adorn Your Story with Elegance” to reinforce exclusivity

This elevated brand expression increased click-through engagement by 20%, helping convert visitors into loyal customers.

Shopify Development

We engineered a custom Shopify theme built for performance, scalability, and global reach.

Development highlights:

Bespoke Shopify theme ensuring fast load times and 99.9% uptime
Multi-currency functionality for international shoppers
Localised shipping with real-time tracking integrations
SEO-optimised page structures to attract organic traffic
Seamless Instagram integration for social proof and trend visibility

These enhancements allowed the boutique to expand far beyond Perth, with 45% of sales post-launch coming from international customers.

The Solution

We delivered a world-class Shopify platform that merged luxury aesthetics, intuitive UX, and powerful eCommerce functionality.

Core solution components:

Custom Shopify Theme
Developed for performance and tailored to the boutique’s identity.
Streamlined Shopping Experience
One-click checkout, advanced filtering, personalised recommendations.
SEO-Friendly Architecture
Enhanced discoverability through optimised metadata, headings, and structured collections.
Responsive, Mobile-First Design
Ensuring flawless browsing for fashion enthusiasts worldwide.
Brand-Rich Storytelling
Product narratives, bold taglines, and customer testimonials designed to build trust and emotional connection.

The Results

The Green Duck Society’s new Shopify platform redefined their digital presence, transforming a local boutique into a global artisanal brand.

Key achievements:

+45

increase in online sales within 3 months

+50

growth in website traffic, with 40% from organic search

Stronger brand positioning

as a premier destination for artisanal hats and accessories

Enhanced engagement

through improved UX, storytelling, and visual identity

Expanded customer base

beyond Australia, achieving global sales traction

Conclusion

Through a strategic blend of UX, design, branding, and Shopify development, we delivered a high-performing eCommerce experience that celebrates The Green Duck Society’s artisanal heritage. The platform now amplifies their reach, strengthens their brand prestige, and drives sustainable digital growth — positioning the boutique as a leader in luxury headwear and accessories.

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Case Study: The Green Duck Society – eCommerce Web Design, UX & Shopify Development for a Luxury Boutique